Handbook of service science / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl J. Schramm and William J. Baumol.
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| Other Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
New York ; London :
Springer,
c2010.
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| Series: | Service science.
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| Subjects: | |
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