Handbook of service science / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl J. Schramm and William J. Baumol.

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Bibliographic Details
Other Authors: Maglio, Paul P., Kieliszewski, Cheryl A., Spohrer, James C.
Format: Book
Language:English
Published: New York ; London : Springer, c2010.
Series:Service science.
Subjects:
Service industries > Handbooks, manuals, etc.
Service industries > Management > Handbooks, manuals, etc.
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Description
Physical Description:xxvii, 758 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9781441916273
144191627X

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