Design for services Anna Meroni & Daniela Sangiorgi.

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Bibliographic Details
Main Author:	Meroni, Anna
Other Authors:	Sangiorgi, Daniela
Format:	eBook
Language:	English
Published:	Farnham : Gower, 2011.
Series:	Design for social responsibility series.
Subjects:	Service industries > Management. Customer services > Management. Social responsibility of business. Service industries > Management > Case studies. Customer services > Management > Case studies. Social responsibility of business > Case studies.
Online Access:	https://www.vlebooks.com/vleweb/product/openreader?id=LBORO&isbn=9780566089213
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