Diller, S., Shedroff, N., & Rhea, D. (2008). Making meaning : how successful businesses deliver meaningful customer experiences / Steve Diller, Nathan Shedroff, Darrel Rhea: How successful businesses deliver meaningful customer experiences. New Riders.
Chicago Style (17th ed.) CitationDiller, Stephen, Nathan Shedroff, and Darrel Rhea. Making Meaning : How Successful Businesses Deliver Meaningful Customer Experiences / Steve Diller, Nathan Shedroff, Darrel Rhea: How Successful Businesses Deliver Meaningful Customer Experiences. Berkeley, Calif.: New Riders, 2008.
MLA (9th ed.) CitationDiller, Stephen, et al. Making Meaning : How Successful Businesses Deliver Meaningful Customer Experiences / Steve Diller, Nathan Shedroff, Darrel Rhea: How Successful Businesses Deliver Meaningful Customer Experiences. New Riders, 2008.