Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell.
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
New York, NY :
HarperBusiness, an imprint of HarperCollinsPublishers,
[2016]
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| Edition: | First edition. |
| Subjects: | |
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