APA (7th ed.) Citation

Stewart, T. A., & O'Connell, P. (2016). Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell: Service design, strategy, and the art of customer delight (First edition.). HarperBusiness, an imprint of HarperCollinsPublishers.

Chicago Style (17th ed.) Citation

Stewart, Thomas A., and Patricia O'Connell. Woo, Wow, and Win : Service Design, Strategy, and the Art of Customer Delight / Thomas A. Stewart and Patricia O'Connell: Service Design, Strategy, and the Art of Customer Delight. First edition. New York, NY: HarperBusiness, an imprint of HarperCollinsPublishers, 2016.

MLA (9th ed.) Citation

Stewart, Thomas A., and Patricia O'Connell. Woo, Wow, and Win : Service Design, Strategy, and the Art of Customer Delight / Thomas A. Stewart and Patricia O'Connell: Service Design, Strategy, and the Art of Customer Delight. First edition. HarperBusiness, an imprint of HarperCollinsPublishers, 2016.

Warning: These citations may not always be 100% accurate.