Measuring customer experience : how to develop and execute the most profitable customer experience strategies / Philipp Klaus. how to develop and execute the most profitable customer experience strategies /

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Bibliographic Details
Main Author: Klaus, Philipp
Format: Book
Language:English
Published: New York : Palgrave Macmillan, 2015.
Subjects:
Customer services.
Customer satisfaction.
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dissertation 1

London Library

Availability details from London Library
Shelfmark: 658.812/KLA
Copy number Shelving location Availability
Copy [0404607322] Unknown On Shelf

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