Managing Web service quality measuring outcomes and effectiveness / Khaled M. Khan [editor].
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| Format: | eBook |
| Language: | English |
| Published: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2009.
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| Subjects: | |
| Online Access: | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-042-4 |
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