Khan, K. M. (2009). Managing Web service quality measuring outcomes and effectiveness / Khaled M. Khan [editor]: Measuring outcomes and effectiveness. IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA).
Chicago Style (17th ed.) CitationKhan, Khaled M. Managing Web Service Quality Measuring Outcomes and Effectiveness / Khaled M. Khan [editor]: Measuring Outcomes and Effectiveness. Hershey, Pa.: IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2009.
MLA (9th ed.) CitationKhan, Khaled M. Managing Web Service Quality Measuring Outcomes and Effectiveness / Khaled M. Khan [editor]: Measuring Outcomes and Effectiveness. IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2009.
Warning: These citations may not always be 100% accurate.