Service management : operations, strategy, information technology.
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| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
New York, NY :
McGraw-Hill Education,
[2019]
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| Edition: | Ninth edition / |
| Series: | McGraw-Hill/Irwin series in operations and decision sciences. Service operations management.
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| Subjects: | |
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