Service management and marketing : managing the service profit logic / Christian Grönroos.

Saved in:
Bibliographic Details
Main Author: Grönroos, Christian, 1947- (Author)
Format: Book
Language:English
Published: Chichester, West Sussex, United Kingdom : Wiley, [2015]
Edition:Fourth edition.
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!