Library Catalogue Plus

APA (7th ed.) Citation

Grönroos, C. (2015). Service management and marketing : managing the service profit logic / Christian Grönroos: Managing the service profit logic (Fourth edition.). Wiley.

Chicago Style (17th ed.) Citation

Grönroos, Christian. Service Management and Marketing : Managing the Service Profit Logic / Christian Grönroos: Managing the Service Profit Logic. Fourth edition. Chichester, West Sussex, United Kingdom: Wiley, 2015.

MLA (9th ed.) Citation

Grönroos, Christian. Service Management and Marketing : Managing the Service Profit Logic / Christian Grönroos: Managing the Service Profit Logic. Fourth edition. Wiley, 2015.