Data technologies and next generation insurance operations

This article uses insights from knowledge management to describe and contrast two approaches to the application of artificial intelligence and data technologies in insurance operations. The first focuses on the automation of existing processes using robotic processing intervention (RPA). Knowledge i...

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Bibliographic Details
Main Authors: Ian Herbert, Alistair Milne, Alex Zarifis
Format: Default Article
Published: 2019
Subjects:
Knowledge management
Artificial intelligence
Data technologies
Insurance operations
Online Access:https://hdl.handle.net/2134/10011896.v1
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