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Introduction to service design for UX designers
We are witnessing the work of user experience (UX) designers expanding beyond single digital products towards designing customer journeys through several service touchpoints and channels. Greater understanding of the service design approach and the interplay between service design and UX design is n...
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Main Authors: | , , , , , |
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Format: | Default Conference proceeding |
Published: |
2021
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Subjects: | |
Online Access: | https://hdl.handle.net/2134/14709366.v1 |
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