APA (7th ed.) Citation

Roto, V., Mitchell, V., Cockbill, S., Lee, J., Law, E. L., & Zimmerman, J. (2021). Introduction to service design for UX designers.

Chicago Style (17th ed.) Citation

Roto, Virpi, Val Mitchell, Stuart Cockbill, Jung-Joo Lee, Effie L-C Law, and John Zimmerman. Introduction to Service Design for UX Designers. 2021.

MLA (9th ed.) Citation

Roto, Virpi, et al. Introduction to Service Design for UX Designers. 2021.

Warning: These citations may not always be 100% accurate.