New development: Digital social care—the ‘high-tech and low-touch’ transformation in public services

Social care is one of the fundamental services provided by governments worldwide. Nevertheless, austerities, workforce crises and an ageing population are challenging social care provision. One of the ways to improve this situation is to adopt technology-infused services. To date, the digitalization...

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Bibliographic Details
Main Authors: Higor Leite, Ian Hodgkinson, Ana VL Volochtchuk
Format: Default Article
Published: 2022
Subjects:
Commerce, management, tourism and services
Accounting, auditing and accountability
Policy and administration
assistive technologies
digital social care
‘high-tech and low-touch’ service delivery
policy
public services
social care
vulnerable population
Online Access:https://hdl.handle.net/2134/21394059.v1
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