It’s not the boogeyman’: how voice assistant technology is bridging the digital divide for elderly groups

Technologically illiterate users are frequently excluded from access to technology and its benefits, creating a digital divide. Some groups of older adults are among those considered technologically illiterate and experiencing vulnerability. For this population, traditional technologies that require...

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Bibliographic Details

Main Authors:	Higor Leite, Ian Hodgkinson, Ana Vitória Lachowski Volochtchuk, Thiago Cavalcante Nascimento
Format:	Default Article
Published:	2024
Subjects:	Commerce, management, tourism and services Business systems in context Marketing Strategy, management and organisational behaviour Business & Management Artificial intelligence Inclusion Older people Technology Transformative service research Voice assistant Vulnerability Well-being
Online Access:	https://hdl.handle.net/2134/26403757.v1
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