The Conversational Action Test: detecting the artificial sociality of AI

Drawing on the ‘Voigt-Kampff Empathy Test’—Phillip K. Dick’s fictionalized version of Turing’s famous thought experiment—we propose a Conversational Action Test (CAT) to identify and evaluate conversational AI voice agents. We compare social actions in a range of telephone service encounters where o...

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Bibliographic Details

Main Authors:	Saul Albert, William Housley, Rein Sikveland, Elizabeth Stokoe
Format:	Default Article
Published:	2025
Subjects:	Screen and digital media Sociology Communication and media studies Communication & Media Studies
Online Access:	https://hdl.handle.net/2134/28211024.v1
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