Probing IoT-based consumer services: ‘Insights’ from the Connected Shower

This paper presents findings from the deployment of a technology probe – the connected shower – and implications for the development of ‘living services’ or autonomous context-aware consumer-oriented IoT services that exploit sensing to gain consumer ‘insight’ and drive personalised service innovati...

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Bibliographic Details
Main Authors: Andy Crabtree, Lewis Hyland, Joel Fischer, Martin Flintham, James Colley, Hyosun Kwon
Format: Default Article
Published: 2019
Subjects:
Online Access:https://hdl.handle.net/2134/9194249.v1
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