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Estimating exclusion: a tool to help designers

An exclusion audit assesses how inclusive a product or service is. This is useful for comparing designs and identifying points for improvement. In an exclusion audit, the designer or usability expert identifies the demands a product places on the user‟s capabilities and enters these into an exclusio...

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Bibliographic Details
Main Authors: Joy Goodman-Deane, Sam D. Waller, Elaine Yolande Williams, Pat M. Langdon, P. John Clarkson
Format: Default Conference proceeding
Published: 2011
Subjects:
Online Access:https://hdl.handle.net/2134/8954
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