User-centred evaluation of complex IT&T within an operational environment

The aim of this paper is to provide guidance for the user-centred evaluation of new and complex Information Technology and Telecommunication systems within an industrial operational environment. This paper draws upon practical and methodological experience gained over a period of nearly a decade in...

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Bibliographic Details
Main Author: Andrew May
Format: Default Article
Published: 2001
Subjects:
Design not elsewhere classified
evaluation
usability
user-centred design
human factors techniques
methodologies
Design Practice and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/2089
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