Capturing volunteered information for inclusive service design: potential benefits and challenges

Inclusive Design focuses on understanding the broad spectrum of peoples’ needs and abilities, with a view to developing more successful products and services. However, peoples’ experiences with products and services are dynamic and multi-layered, presenting a unique set of challenges for Inclusive D...

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Bibliographic Details
Main Authors: Christopher J. Parker, Andrew May, Val Mitchell
Format: Default Article
Published: 2013
Subjects:
Design not elsewhere classified
Information systems not elsewhere classified
Volunteered Geographic Information
Inclusive service design
Human factors
Crowdsourcing
Information Systems
Design Practice and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/11589
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