Providing demonstrable return-on-investment for organisational learning and training

Purpose – The aim of this paper is to present a holistic approach to training, that clearly demonstrates cost savings with improved effectiveness and efficiencies that are aligned to business objectives. Design/methodology/approach – Extending Kirkpatrick’s evaluation framework with Phillips’s retur...

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Bibliographic Details

Main Authors:	Michael J. Elliott, Ray Dawson, Janet Edwards
Format:	Default Article
Published:	2009
Subjects:	Other information and computing sciences not elsewhere classified Training evaluation Learning Skills United Kingdom Information and Computing Sciences not elsewhere classified
Online Access:	https://hdl.handle.net/2134/14760
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