Classification and selection of tools for quality knowledge management

Abstract Knowledge managers need to select which knowledge management tool to use for any given problem and problem environment. The graphical tool, named the “House of Knowledge Management Tool Selection” is proposed, based on the House of Quality Matrix used in the quality function deployment meth...

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Bibliographic Details
Main Authors: Suzi Holland, Ray Dawson
Format: Default Article
Published: 2011
Subjects:
Online Access:https://hdl.handle.net/2134/14759
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