Improving the communications process: the costs and effectiveness of email compared with traditional media

A cost-benefit analysis of the use of email was carried out at the Danwood Group at Lincoln in the UK. This was a pilot exercise forming part of a larger exercise to evaluate the costs and benefits of the whole IT infrastructure at the company. The times taken to read, write and carry out other func...

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Bibliographic Details

Main Authors:	Tom Jackson, Ray Dawson, Darren Wilson
Format:	Default Text
Published:	1999
Subjects:	Other information and computing sciences not elsewhere classified untagged Information and Computing Sciences not elsewhere classified
Online Access:	https://hdl.handle.net/2134/491
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