Case study: evaluating the effect of email interruptions within the workplace

This experience report outlines the value of measuring the communication processes through electronic monitoring and is a follow up to the paper presented at the EASE 2001 conference last year. The use of email by employees at the Danwood Group was studied and it was found that the interrupt effect...

Full description

Saved in:
Bibliographic Details
Main Authors: Tom Jackson, Ray Dawson, Darren Wilson
Format: Default Text
Published: 2002
Subjects:
Online Access:https://hdl.handle.net/2134/489
Tags: Add Tag
No Tags, Be the first to tag this record!