Assessing the value of an E-mail knowledge extraction system

This paper reviews an approach to locating knowledge holders within organizations through the use of a well-established communication medium, E-mail. The approach has been used to develop the E-mail knowledge extraction (EKE) tool. EKE was then evaluated at an academic institution in the United King...

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Bibliographic Details

Main Authors:	Sara Tedmori, Thomas Jackson
Format:	Default Article
Published:	2009
Subjects:	Other information and computing sciences not elsewhere classified untagged Information and Computing Sciences not elsewhere classified
Online Access:	https://hdl.handle.net/2134/5305
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