Total Quality Management in construction projects: a conceptual model of teamwork for achieving jobsite quality

Total Quaiity Management (TQM) is a never-ending improvement process aimed at customer satisfaction. It has been successfully applied in the manufacturing industry through a teamwork approach. The manufacturing process is repetitious, the workforce constant, and the environment is such that all part...

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Bibliographic Details
Main Authors: Lenin Jawahar-Nesan, Andrew Price, M.A.H. Mohammed
Format: Default Conference proceeding
Published: 1995
Subjects:
Online Access:https://hdl.handle.net/2134/23924
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