An investigation on the critical success factors of total quality management implementation in Libyan construction organisations

The paper presents an investigation on the Critical Success Factors (CSFs) of the implementation of Total Quality Management (TQM) in Libyan construction organisations. A thorough review of literature has been carried out to identify the CSFs, which were then used to develop a questionnaire. Of 200...

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Bibliographic Details
Main Authors: A. Shibani, Robby Soetanto, E. Ganjian
Format: Default Conference proceeding
Published: 2010
Subjects:
Online Access:https://hdl.handle.net/2134/16572
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