Why water utility customers don't pay their bills promptly

This paper examines the motivations of water utility customers when it comes to paying their water bills promptly. Through an exploratory study of five small urban water utilities in Uganda, we find evidence of a positive attitude towards regular and prompt paying of water bills among utility custom...

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Bibliographic Details

Main Authors:	Josses Mugabi, Sam Kayaga, Ian Smout
Format:	Default Article
Published:	2007
Subjects:	Other built environment and design not elsewhere classified untagged Built Environment and Design not elsewhere classified
Online Access:	https://hdl.handle.net/2134/11651
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