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Assessment of total quality management in the Saudi construction industry organisations
Total quality management (TQM) has been recognized by many countries to be one of the keys to competitiveness. Organizations in other industries are increasingly using self-assessment instrument to drive continuous improvement and direct the TQM journey in moving the organizations towards business e...
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| Format: | Default Thesis |
| Published: |
2003
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| Online Access: | https://hdl.handle.net/2134/7820 |
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