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Understanding interactions between social security claimants and employment advisers- lessons from the UK

This paper reports findings from the first study based on recordings of advisory interviews with benefits claimants in the United Kingdom. Previous econometric analysis found that programmes for unemployed people delivered through private sector Employment Zones (EZs) were more effective than their...

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Bibliographic Details
Main Authors: Merran Toerien, Roy Sainsbury, Paul Drew, Annie Irvine
Format: Default Article
Published: 2015
Subjects:
Online Access:https://hdl.handle.net/2134/17524
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