Address terms in turn beginnings: managing disalignment and disaffiliation in telephone counseling

This article examines use of address terms by counselors on a telephone counseling service for children and young people. Drawing on conversation analytic findings and methods, we show how personal names are used in the management of structural and interpersonal aspects of counseling interaction. Fo...

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Bibliographic Details

Main Authors:	Carly Butler, Susan Danby, Michael Emmison
Format:	Default Article
Published:	2011
Subjects:	Other human society not elsewhere classified Other language, communication and culture not elsewhere classified untagged Language, Communication and Culture not elsewhere classified Studies in Human Society not elsewhere classified
Online Access:	https://hdl.handle.net/2134/13331
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