Getting service at the constituency office: Analyzing citizens' encounters with their Member of Parliament

In this paper, we present an analysis of how constituents procure services at the constituency office of a Member of Parliament (MP) in the United Kingdom. This paper will investigate how several previously documented interactional practices (e.g. entitlement) combine at the constituency office in a...

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Bibliographic Details
Main Authors: Emily Hofstetter, Elizabeth Stokoe
Format: Default Article
Published: 2018
Subjects:
Other human society not elsewhere classified
Other language, communication and culture not elsewhere classified
Request
Service encounter
Conversation analysis
Member of parliament
Constituency office
Institutional talk
Language, Communication and Culture not elsewhere classified
Studies in Human Society not elsewhere classified
Online Access:https://hdl.handle.net/2134/34772
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