Helpline discourse

Helplines are services where callers can request help, advice, information, or support. While such help is usually offered through telephone helplines, Web chat and e-mail helplines are becoming increasingly available to members of the public. Helplines tend to offer specialized services, such as re...

Full description

Saved in:
Bibliographic Details
Main Authors: Carly Butler, Susan Danby, Jessica Harris
Format: Default Book chapter
Published: 2015
Subjects:
Online Access:https://hdl.handle.net/2134/17945
Tags: Add Tag
No Tags, Be the first to tag this record!