Overcoming suicidal persons’ resistance using productive communicative challenges during police crisis negotiations

This paper reveals how negotiators, from the police and emergency call centres, overcome resistance towards the negotiation from suicidal persons in crisis. Communication guidance to hostage and crisis negotiators recommends against challenging the person in crisis, focusing instead on a softer, rap...

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Bibliographic Details

Main Authors:	Rein Sikveland, Heidi Kevoe-Feldman, Elizabeth Stokoe
Format:	Default Article
Published:	2019
Subjects:	Other human society not elsewhere classified Linguistics not elsewhere classified Other language, communication and culture not elsewhere classified Suicide Negotiation Crisis Conversation analysis Communication training Linguistics Language, Communication and Culture not elsewhere classified Studies in Human Society not elsewhere classified
Online Access:	https://hdl.handle.net/2134/36411
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