Numbers, words and anonymity in 360-degree feedback: a qualitative study

Academic research in 360-degree feedback continues to be dominated by a positivist approach with analyses of the feedback ratings. In contrast, this qualitative study explores how people make sense of 360, across the chain of meaning making involving not only raters and feedback recipients but also...

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Bibliographic Details
Main Author: Amanda Harrington
Format: Default Thesis
Published: 2013
Subjects:
Other commerce, management, tourism and services not elsewhere classified
360-degree feedback
Multisource feedback
Anonymous ratings
Narrative comments
Qualitative
McDonaldisation
Encoding
Meaning-making
Business and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/12564
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