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Shared service centers and professional employability

This paper presents case study evidence of evolutionary changes in business support functions resulting in a fundamental hollowing out of the professional space over time and distance, creating the ‘hourglass’ profession. In an IT-enabled, boundaryless world, many professional activities can now be...

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Bibliographic Details
Main Authors: Andrew T. Rothwell, Ian P. Herbert, William B. Seal
Format: Default Article
Published: 2011
Subjects:
Online Access:https://hdl.handle.net/2134/16810
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