IT exploitation through business transformation: experiences and implications

In recent years it has been argued that as information technology has become a largely undifferentiated commodity, the scope for organisations to use it strategically, to gain and sustain a competitive advantage, has significantly diminished. In this chapter, we seek to assess the extent to which or...

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Bibliographic Details
Main Authors: Neil Doherty, Crispin Coombs
Format: Default Book chapter
Published: 2013
Subjects:
Other commerce, management, tourism and services not elsewhere classified
IT commoditization
IT exploitation
Benefits realisation
Organisational change
Organisational impacts
Business transformation
Business and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/18355
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https://hdl.handle.net/2134/18355

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