Introduction: the role and substance of public service operations management
This introductory chapter establishes the need for a book on Public Service Operations Management and then through unpacking the structure and content of the book explore what is meant by Public Service Operations Management.
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| Main Authors: | , |
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| Format: | Default Book chapter |
| Published: |
2015
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/21976 |
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