Strategic innovation through outsourcing: the role of relational and contractual governance

There is growing evidence that client firms expect outsourcing suppliers to transform their business. Indeed, most outsourcing suppliers have delivered IT operational and business process innovation to client firms; however, achieving strategic innovation through outsourcing has been perceived to be...

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Bibliographic Details
Main Authors: Ilan Oshri, Julia Kotlarsky, Alexandra Gerbasi
Format: Default Article
Published: 2015
Subjects:
Other commerce, management, tourism and services not elsewhere classified
Artificial intelligence not elsewhere classified
Information systems not elsewhere classified
Outsourcing
Strategic innovation
Quality of client-supplier relationship
Fixed-price contract
Time and materials contract
Joint venture contract
Client contract portfolio
Survey
Information Systems
Artificial Intelligence and Image Processing
Business and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/19761
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https://hdl.handle.net/2134/19761

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