Investigating the influence of professor characteristics on student satisfaction and dissatisfaction: a comparative study

This research uses the Kano model of satisfaction to investigate professor characteristics that create student satisfaction as well as those attributes that can cause their dissatisfaction. Kano questionnaires were handed out to 104 undergraduate students at a university in the Southwest and to 147...

Full description

Saved in:
Bibliographic Details
Main Authors: Thorsten Gruber, Anthony Lowrie, Glen H. Brodowsky, Alexander E. Reppel, Roediger Voss, Ilma Nur Chowdhury
Format: Default Article
Published: 2012
Subjects:
Other commerce, management, tourism and services not elsewhere classified
Student satisfaction and dissatisfaction
Professor characteristics
Kano
Higher Education
Business and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/11913
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

https://hdl.handle.net/2134/11913

Similar Items