The value of the banker-customer relationship: experience of individual voluntary arrangements

Over the last ten to fifteen years, and in response to the huge growth in demand for unsecured consumer credit, UK banks have reviewed, automated, de-skilled and streamlined traditional credit assessment techniques. In pursuit of margin and market share, today’s due diligence relies increasingly on...

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Bibliographic Details

Main Author:	Keith Pond
Format:	Default Article
Published:	2000
Subjects:	Other commerce, management, tourism and services not elsewhere classified untagged Business and Management not elsewhere classified
Online Access:	https://hdl.handle.net/2134/1216
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