Identifying tensions in the servitized value chain

Servitization is recognized as an opportunity for manufacturing firms to harvest additional value by accessing new sources of revenue and expanding their reach up and down the value chain. It is a network activity, as it involves not just the servitizing firm but actors across the firm’s ecosystem....

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Bibliographic Details

Main Authors:	Jamie Burton, Victoria Story, Judy Zolkiewski, Chris Raddats, Tim Baines, Dominic Medway
Format:	Default Article
Published:	2016
Subjects:	Other commerce, management, tourism and services not elsewhere classified Servitization Business model innovation Service innovation Value chain Business and Management not elsewhere classified
Online Access:	https://hdl.handle.net/2134/22543
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