APA (7th ed.) Citation

Mano, M. d. l., & Creaser, C. (2014). The impact of the Balanced Scorecard in libraries: From performance measurement to strategic management.

Chicago Style (17th ed.) Citation

Mano, Marta de la, and Claire Creaser. The Impact of the Balanced Scorecard in Libraries: From Performance Measurement to Strategic Management. 2014.

MLA (9th ed.) Citation

Mano, Marta de la, and Claire Creaser. The Impact of the Balanced Scorecard in Libraries: From Performance Measurement to Strategic Management. 2014.

Warning: These citations may not always be 100% accurate.