Modelling without queues: adapting discrete-event simulation for service operations

Discrete-event simulation (DES), which has largely grown out of modelling manufacturing systems, has increasingly been applied in the service sector. The approach, however, is not always appropriate for modelling service operations. In particular, it cannot help with detailed decisions about the lay...

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Bibliographic Details

Main Author:	Stewart Robinson
Format:	Default Article
Published:	2014
Subjects:	Other commerce, management, tourism and services not elsewhere classified Theory of computation not elsewhere classified Simulation Service operations layout Discrete-event simulation Agent-based simulation Computation Theory and Mathematics Business and Management not elsewhere classified
Online Access:	https://hdl.handle.net/2134/16839
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