The rhetoric of ‘knowledge hoarding’: a research-based critique

Purpose - Via a study of IT service professionals, this article responds to a recent trend towards reifying ‘knowledge hoarding’ for purposes of quantitative/deductive research. A ‘rhetorical theory’ lens is applied to reconsider ‘knowledge hoarding’ as a value-laden rhetoric that directs managers t...

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Bibliographic Details

Main Authors:	Clive Trusson, Donald Hislop, Neil Doherty
Format:	Default Article
Published:	2017
Subjects:	Other commerce, management, tourism and services not elsewhere classified Rhetoric Knowledge hoarding Knowledge sharing Knowledge workers IT Service Management IT professionals IT work Business and Management not elsewhere classified
Online Access:	https://hdl.handle.net/2134/26114
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