Are generic strategies 'fit for purpose' in a public service context?
The environment in which public sector organisations operate is becoming ever more volatile, with such organisations increasingly facing the dual pressures of growing customer expectations coupled with significant budget reductions. This study presents an exploratory research model to uncover signif...
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| Format: | Default Article |
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2013
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| Online Access: | https://hdl.handle.net/2134/14767 |
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