Are generic strategies 'fit for purpose' in a public service context?

The environment in which public sector organisations operate is becoming ever more volatile, with such organisations increasingly facing the dual pressures of growing customer expectations coupled with significant budget reductions. This study presents an exploratory research model to uncover signif...

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Bibliographic Details
Main Author: Ian Hodgkinson
Format: Default Article
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/2134/14767
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