The origins of failure: seeking the causes of design–reality gaps

The theory of design–reality gaps is an extant framework to explain failure of information systems in developing nations. This paper problematizes the nature of failure, with a particular focus on situations in which well-implemented systems, apparently corresponding to users’ views of reality, stil...

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Bibliographic Details
Main Author: Silvia Masiero
Format: Default Article
Published: 2016
Subjects:
Other commerce, management, tourism and services not elsewhere classified
ICT4D
Design-reality gaps
E-governance
Failure
Information systems
India
Business and Management not elsewhere classified
Online Access:https://hdl.handle.net/2134/22863
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