Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 5 - Sample strategic marketing plan for water services in Kampala City, Uganda

This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...

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Bibliographic Details
Main Authors: Sam Kayaga, Kevin Sansom
Format: Default Book
Published: 2004
Subjects:
Customer care
Kampala
Poverty
Service levels
Uganda
Urban services
Water supply management
Online Access:https://hdl.handle.net/2134/30828
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Internet

https://hdl.handle.net/2134/30828

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